1. Introduction

Welcome to Stella Assistance. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services. By accessing our services, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, business details, and payment information.
• Service-Related Information: Documents, schedules, and data necessary for service execution.
• Technical Information: IP address, browser type, and cookies to enhance user experience.

3. How We Use Your Information

We use your information to:

• Provide and improve our Database Management, Administrative Support, Data Scheduling, and Social Media Management services.
• Communicate with you regarding service updates, invoices, and support.
• Ensure data security and comply with legal requirements.

4. Information Sharing & Security

• Stella Assistance does not sell, rent, or share your personal information with third parties, except when required by law or with your consent.
• We use secure methods to store and protect your data from unauthorized access.

5. Cookies & Tracking Technologies

• We use cookies and similar tracking technologies to improve our website and services

6. Opt-Out Instructions

You have the right to opt out of certain communications and data collection practices:

A. Email & Marketing Communications

If you no longer wish to receive emails or updates from us, you can:

• Click the “Unsubscribe” link in any marketing email.
• Email us at [email protected] with the subject “Opt-Out Request.”

B. Data Collection & Usage

If you want to restrict our use of your personal data:

• Contact us at [email protected] requesting data deletion or restriction.
• Disable cookies in your browser settings.

C. Account & Service Termination

To terminate your account or stop using our services:

• Email [email protected]with the subject “Account Termination Request.”
• Settle any outstanding payments before account closure.

7. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated via email or updated on our website.

8. Contact Us

For questions about this Privacy Policy or to request changes to your data, contact us at:[email protected]